At Maersk, we are transforming global logistics by connecting and simplifying our customers' supply chains. We are looking for a motivated and customer-focused Sales Account Manager to drive business growth by acquiring new customers, managing existing accounts, and delivering value-driven logistics solutions.
The Sales Account Manager will be responsible for identifying new business opportunities, building strong customer relationships, and achieving revenue targets while ensuring a high level of customer satisfaction. This role requires a proactive sales mindset, excellent communication skills, and the ability to collaborate with cross-functional teams to deliver seamless customer experiences.
Key Responsibilities
Business Development
- Identify and generate new business opportunities through cold calling, networking, referrals, market research, and other prospecting activities.
- Build and maintain a healthy pipeline of qualified sales opportunities.
- Convert prospects into long-term customers by understanding their logistics and supply chain requirements.
- Expand Maersk's customer base within assigned territories and industry segments.
Account Management
- Develop and maintain strong relationships with existing customers to ensure customer retention and business growth.
- Identify opportunities for cross-selling and upselling Maersk's integrated logistics solutions.
- Serve as the primary point of contact for customer commercial requirements and ensure a high level of customer satisfaction.
Sales Performance
- Achieve monthly, quarterly, and annual sales and revenue targets.
- Prepare and deliver customer presentations, commercial proposals, and solution recommendations.
- Negotiate commercial terms, pricing, and contracts to secure profitable business.
- Maintain accurate sales forecasts and pipeline updates through Salesforce (SFDC).
Customer & Market Engagement
- Understand customer business needs and recommend tailored logistics solutions.
- Monitor industry trends, competitor activities, and market developments to identify new opportunities.
- Gather market intelligence and share insights to support business growth strategies.
Cross-functional Collaboration
- Work closely with Operations, Customer Experience, Finance, Pricing, and other internal teams to ensure smooth onboarding and service delivery.
- Coordinate internally to resolve customer issues and support successful implementation of new business.
Commercial Governance
- Maintain accurate customer records, opportunities, and sales activities within Salesforce (SFDC).
- Ensure timely collection of outstanding payments and maintain healthy account receivables.
- Resolve customer concerns promptly while maintaining strong commercial relationships.
Who We Are Looking For
- Experience in B2B sales, account management, or business development, preferably within logistics, freight forwarding, supply chain, or transportation.
- Proven ability to generate new business while managing existing customer relationships.
- Strong communication, negotiation, and relationship-building skills.
- Customer-focused mindset with strong problem-solving abilities.
- Experience using Salesforce (SFDC) or similar CRM platforms.
- Ability to work independently while collaborating across multiple internal teams.
- Strong commercial acumen and results-oriented approach.
Qualifications
- Bachelor's degree in Business Administration, Marketing, Supply Chain, Logistics, or a related field.
- Relevant experience in sales, account management, or business development.
- Experience in logistics or integrated supply chain solutions is preferred.
What We Offer
At Maersk, you'll join a global organization committed to transforming logistics through innovation and customer-centric solutions. We offer a collaborative work environment, opportunities for professional growth, and the chance to make a meaningful impact by helping customers optimize their supply chains.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.