Owns definition and direction of complex features and enhancements that have cross domain dependencies Defines and documents stories and conditions of acceptance with other stakeholders input including UX Designers, Developers and QA. Validate proposed value with customers and prospects using research, prototypes, and designs Identify and manage cross team dependencies when leading a feature through the development process. Partners with product leadership to on roadmap definition, then owns execution. Helps ensure customers and the organization is ready for new product releases by providing learning content and material and leading knowledge transfer events as needed. Work with rest of the organization to understand opportunities in knowledge gaps and serviceability needs. Drives features through the development process by working with engineering, prioritizing functional requirements, making appropriate scope trade offs, and ensuring completed capability satisfies customers needs in a timely manner. Works with internal and external stakeholders to understand the HCM/Payroll business problems our customers face and the jobs they need to complete as part of their specific roles Participates in customer meetings to get a better understanding of customer ideas/issues Communicates with multiple stakeholders including customers, prospects, as well as various internal stakeholders and synthesize multiple inputs to ensure business problem or opportunity is fully understood Bachelor's Degree in a business discipline or equivalent combination of education and experience 3- 5 or more years of experience in a Product Manager or Product Owner role working with SaaS products 2 or more years of experience in payroll and/or tax (preferred) This is a hybrid role; 3 days in the office per week is required. UKG is unable to offer visa sponsorship for this position. Excellent interpersonal communication skills with ability to collaborate with development partners and communicate complex concepts to internal and external stakeholders Strong analytical skills with ability to quickly understand the dynamic business and evolving compliance needs of our customers Strong ability to partner and work in a collaborative team environment to solve business problems Proven leadership, analytical, decision-making, and team building skills Innovative thinker who can leverage UKG's innovative technologies (e.g., AI) to generate new ideas to solve business problems and drive business outcomes Exceptional partnership skills with ability to inspire and lead development team without management authority Excellent organizational and time management skills required to balance multiple priorities simultaneously
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