Head of Brokerage

Head of Brokerage LocationDublin; LondonEmployment TypeFull timeLocation TypeHybridDepartmentBenefitsLocation: Hybrid working in London or DublinAbout KotaKota is reimagining insurance and retirement benefits for the modern workforce. Through our two flagship products—Kota Platform, the first fully integrated benefits platform, and Kota Embed, our embedded insurance solution—we're making benefits more accessible, valued, and global.Today, we power benefits for tens of thousands of employees at Europe's most forward-thinking companies, including Carwow, Tines, Zoe, and Remote. Founded in 2022, we've raised more than €20M from leading investors such as EQT Ventures, Eurazeo, Northzone, and Frontline, as well as founders and executives from Workday, Remote, Personio, OpenAI, and more.The RoleYou’ll lead the brokerage and insurance distribution function; the team responsible for advice, sales execution, RFPs, and client interactions across all insurance lines (Life, Pensions, Private MI, and Personal General Insurance).You're the person who ensures that every piece of advice we give, every quote we present, and every policy we place is in the best interest of the customer.This role exists because Kota is not a traditional broker. We distribute insurance through software and API integrations at scale. The candidate needs to understand the business model and build a function that aligns with it and enhances it.What You’ll OwnSales oversight across all insurance lines, including Pension, Private Medical Insurance, and Risk productsSupervision of all client-facing staff arranging insurance products or placing businessManaging and supervising a team of Sales & Benefits Consultants who work across multiple product lines and customer typesManagement and supervision of competitive RFP processes, from scheme design through to submission, pricing review, and winning proposalsQuality assurance of proposals, fact-finds, suitability assessments, and all regulated documentation before it reaches clientsSales compliance frameworks: ensuring the sales process is robust, auditable, and scalable across direct and embedded distributionTraining and competency: developing programmes for the commercial team, including MCC supervision of new entrants and ongoing CPD complianceDirect involvement in high-value or complex dealsCreating and maintaining client-facing content, guides, educational materials, and collateral that support the sales and onboarding processRegulatory reporting alongside our Compliance team for Central Bank and FCA on product and proposition mattersWhat You’ll Work On ImmediatelyEnhance the insurance distribution side of Kota, and you’ll help define how the commercial side operatesWork with the Chief Operating Officer, Chief Revenue Officer, Benefits team, and GMs to ensure the sales process is commercially efficient.Review and strengthen the RFP and competitive proposal process to ensure regulatory robustness without killing speedEnhance the training and competency pathway and supervisory structures for the sales teams and all client facing roles, including QFA and MCC progression for new entrants.Enhance our repository of sales collateral, client guides, and educational content that scales across marketsHow You’ll Be MeasuredDeal velocity, time from qualified opportunity to placed businessRFP win rate and proposal qualityRevenue contribution from brokerage-supported dealsCompliance audit outcomes, clean files, robust documentation, zero compliance findingsTraining and Competency of the teamWhat We’re Looking For8+ years of experience in a senior role in sales management, or head of advisory role in an insurance broker or insurance companyProven track record in competitive RFP processes and winning proposals in PMI and group riskExperience managing or supervising qualified sales teams and training new entrantsExperience in, or readiness to hold, a PCF-17 (Head of Retail Sales) role under the Central Bank of Ireland’s Fitness and...