Mortgage Performance and Optimization Manager

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Mortgage Performance and Optimization Manager is responsible for driving and executing defined strategies, projects, and large-scale initiatives while managing groups that support revenue initiatives and business enablement. This role will work closely with key partners across Mortgage and Consumer Banking Group to ensure the needs of the organization are effectively represented during strategy definition, strategic prioritization, initiative design, implementation, and change management efforts.

Primary Responsibilities

• Understands and supports strategic outcomes by serving as the primary point of contact within the mortgage group and translates defined strategies into action

• Represents the Mortgage Banking perspective for business process mapping and reviews key mortgage processes related to loan origination, borrower onboarding, customer touchpoints, outbound communications and other critical moments in the borrower's experience

• Reports to the Head of Mortgage while effectively managing and leading groups that support revenue initiatives and business enablement

• Provides oversight for mortgage related projects ensuring organizational efficiency and profitability

• Works closely with team on coverage strategy for market planning and optimization efforts

• Partners with Finance, Consumer Strategy, Strategic Execution and other key partners on large growth initiatives or cost saving opportunities

• Collaborates with groups focused on business unit communications and change management, as well as field leaders to support the adoption of large-scale projects and changes

• Partners with the Strategic Execution group working within the existing project prioritization framework to sponsor initiatives and drive the testing of new technologies and vendor partner services with a focus on transforming the customer experience

• Ensures soundness in practices and mitigates any procedural gaps

• Enhances R360 partnerships through collaboration with field leadership and business partners to execute identified R360 opportunities

• Partners with Consumer Strategy, Product, Pricing and Marketing groups to ensure that marketing/merchandising approach aligns to market level opportunities and objectives

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay. 

This position is incentive eligible.

This is a single incumbent position.

Requirements

• Bachelor's degree in Business, Finance, or a related field

• Twelve (12) years of experience in financial services or a related industry

• Five (5) years of leadership or staff development experience

Preferences

• Knowledge of Consumer and Mortgage Banking

• Experience directly supporting executive leadership roles

Skills and Competencies

• Ability to drive strategy implementation, large-scale projects, and initiatives

• Ability to effectively execute change management

• Advanced Microsoft Office skills (Excel, PowerPoint, Word, etc.)

• Advanced understanding of banking regulations and compliance

• Demonstrated leadership capabilities

• Excellent organizational skills

• Excellent relationship-building skill

• Strong verbal and written communication skills

• Strong work ethic and self-motivation

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$149,245.00 USD

Median:

$243,630.00 USD

Incentive Pay Plans:

This role is eligible to participate in the annual discretionary incentive plan. Employees are eligible to receive a discretionary award based on individual, business, and/or company performance.Opportunity to participate in the Long Term Incentive Plan.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

• Paid Vacation/Sick Time

• 401K with Company Match

• Medical, Dental and Vision Benefits

• Disability Benefits

• Health Savings Account

• Flexible Spending Account

• Life Insurance

• Parental Leave

• Employee Assistance Program

• Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/about-regions/welcome-portal/benefits

Location Details

Regions Center

Location:

Birmingham, Alabama

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.