Associate Patient Care Coordinator -Portland Metro Area Multiple clinics

The Associate Patient Care Coordinator serves as first point of contact providing excellent customer service to patients or visitors in person or by phone and acting as a liaison between patients and providers throughout the administrative flow of the patient experience. This role is ideal for individuals early in their career it involves learning and gaining experience in all core front and back office duties. Typically supports routine and basic healthcare services to ensure smooth clinic operational excellence in support of Providence patient and their families.

We are growing and hiring for multiple openings in Primary Care and Specialty Care Clinics in the Portland Metro Area (Multnomah, Washington, Clackamas, and Yamhill Counties). We will discuss current open positions and your preferences during the interview. 

Providence caregivers are not simply valued – they’re invaluable. Join our team at PROVIDENCE HEALTH & SERVICES - OREGON and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Key Responsibilities 

• Serve as the first point of contact, providing exceptional customer service to patients and visitors in person and by phone. 
• Act as a liaison between patients, providers, and care teams to ensure a smooth patient experience. 
• Perform front and back-office duties, including scheduling, registration, insurance verification, updating demographic information and patient support. 
• Maintain clinic efficiency through accurate documentation and adherence to workflows within the electronic medical record (EPIC). 
• Demonstrate growth and proficiency in supporting Providence’s mission of compassionate, high-quality care. 

        Able to manage multiple tasks and competing priorities 

Required Qualifications:

• 6 months of Customer service related experience.

Preferred qualifications:

• 6 months of Office experience, preferably in a medical office. Recent experience in the medical field.
• 6 months of Electronic Medical Record.

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.