Senior Deal Strategy & Operations Specialist

Senior Deal Strategy & Operations Specialist LocationEMEA; Brazil; Bulgaria; Chile; Colombia; Costa Rica; Hungary; Poland; Spain; The AmericasEmployment TypeFull timeLocation TypeRemoteDepartmentGo To MarketCompensationSpain€50K – €59K • Offers EquityBrazilR$240K – R$320KChileCLP 37M – CLP 45MColombiaCOP 152M – COP 185MCosta RicaCRC 20M – CRC 25MCroatia€40K – €51KHungaryHUF 14M – HUF 17M • Offers EquityPolandPLN 190K – PLN 250K • Offers Equity✨ One platform, a whole world of opportunityThe best jobs are often restricted to a few wealthy cities, but talent exists everywhere. Oyster set out to change this by launching a global employment platform that enables companies to hire, pay, and support talent anywhere.We’re proof that a strong, engaged culture doesn't require an office. Since January 2020, Oyster has:🌏 Built a distributed team of 500+ across 60+ countries👩‍💻 Featured in Forbes as #9 in FlexJobs Top 30 Companies for remote jobs🌈 Formed a diverse leadership team and a workforce that’s 60% female🏆 Earned top employee engagement scores🦄 Raised $286 million; valued at $1.2 billion💚 Achieved B Corp status in 2023Our momentum shows the power of global employment, and we’re just getting started! If you want to help us drive change and work remotely, we’d love for you to apply!Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within +2 / -6 UTC.Role SummaryDeal Strategy is the commercial engine of Oyster's sales motion. We prioritise and progress the deals that grow revenue while protecting our margins and managing legal and financial risk.Our goal is to scale the function: moving routine support to automated, guardrail-driven, self-serve processes and reserving high-touch attention for our largest, most complex deals. As our Senior Deal Strategist, you'll run the day-to-day engine - reviewing pricing and discount requests against tiered guardrails with FP&A, triaging T&C and commercial-agreement redlines with Legal, and handling deposit-waiver, payment-term, payment-method and credit-check exceptions with Treasury. You'll be the single intake point that keeps deals moving fast and consistently.As Oyster moves to a global support model, coverage should follow the deals.Key ResponsibilitiesOwn the Deal Strategy intake board: review, approve, reject, or route requests against guardrails or triage where net newTriage and process T&C and commercial-agreement redlines with Legal support including inserting pre-agreed custom clauses into order forms.Handle deposit-waiver, payment-term, payment-method other Treasury exceptions with Treasury, weighing ROI and credit risk.Review order forms for pricing, currency and billing accuracy before close.Prioritise deals by $ impact (MRR), close date and risk exposure (credit, legal, compliance).Maintain the clause library and pre-approved pricing/terms playbooks so reps can self-serve standard cases.Run XFN taskforces for our largest deals and keep XFN blockers moving.Track and report Deal Approval metrics (time-to-decision, % self-serve vs high-touch, rework/reroute rate); use the data to propose guardrail tweaks.Design and evolve guardrail frameworks and exception-handling processes; drive adoption cross-functionallyDesign enablement programs for large deals and competitive positioning topicsCore RequirementsCan independently own day-to-day deal exceptions in a B2B environment — e.g. 2+ years Deal Desk, RevOps, commercial finance, sales ops, or commercial-contracts work.Strong grounding in the legal and finance mechanics of deals — confident evaluating T&C/commercial-agreement redlines, deposit waivers, payment-term/method exceptions, and credit risk, and partnering closely with Legal, Treasury and FP&A.Hands-on ownership of pricing/discount approvals or commercial exception handling.Sound commercial judgment —...