In this role, you’ll make an impact in the following ways:
- Perform routine and non-routine client service and transactional support functions.
- Provide analytics and reporting services, working to improve and automate transaction processing systems.
- Advise organizational units/teams to ensure timely delivery of service or resolution of issues.
- Participate in product development, enhancement, and system testing to ensure accurate and efficient processing of high value transactions.
To be successful in this role, we’re seeking the following:
- Bachelor’s degree or the equivalent combination of education and experience.
- 3-5 years of total work experience preferred.
- Excellent communication and writing abilities
- Demonstrated ability to prepare transmission files and coordinate with cross-functional groups
- Attention to detail
- Problem solving, critical thinking, time management and communication
- Ability to self-manage, prioritize, and execute workload
- Prior experience with Microsoft Office applications, especially Excel
- We are looking for an individual that possesses these skills or the willingness to learn our processes. We are also interested in individuals who are looking to grow as our department is growing and changing every year.