Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Splunk Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands continuous engagement with system components to maintain stability and support business continuity, often requiring collaboration with different teams to address complex challenges effectively.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues.
- Document troubleshooting steps and solutions to build a knowledge base for future reference.
- Monitor system alerts and logs to proactively identify potential problems before they impact business operations.
- Assist junior team members by sharing knowledge and providing guidance on best practices.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Splunk Administration.
- Experience in configuring and managing Splunk environments to support enterprise-level applications.
- Ability to analyze and interpret log data to identify root causes of system issues.
- Familiarity with creating dashboards, reports, and alerts within Splunk to enhance system monitoring.
- Strong problem-solving skills with the ability to troubleshoot complex software and system problems.
- Knowledge of integrating Splunk with various data sources and third-party tools to optimize data collection and analysis.
Additional Information:
- The candidate should have minimum 3 years of experience in Splunk Administration.
- This position is based at our MDC5C - SEZ office.
- A 15 years full time education is required.
15 years full time education
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Splunk Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands continuous engagement with system components to maintain stability and support business continuity, often requiring collaboration with different teams to address complex challenges effectively.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues.
- Document troubleshooting steps and solutions to build a knowledge base for future reference.
- Monitor system alerts and logs to proactively identify potential problems before they impact business operations.
- Assist junior team members by sharing knowledge and providing guidance on best practices.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Splunk Administration.
- Experience in configuring and managing Splunk environments to support enterprise-level applications.
- Ability to analyze and interpret log data to identify root causes of system issues.
- Familiarity with creating dashboards, reports, and alerts within Splunk to enhance system monitoring.
- Strong problem-solving skills with the ability to troubleshoot complex software and system problems.
- Knowledge of integrating Splunk with various data sources and third-party tools to optimize data collection and analysis.
Additional Information:
- The candidate should have minimum 3 years of experience in Splunk Administration.
- This position is based at our MDC5C - SEZ office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
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