Sea Logistics Operational Care Specialist, Import

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

‎

Looking to build your career in global logistics? As a Sea Logistics Operational Care Specialist, you'll be at the heart of international supply chains, ensuring import shipments move efficiently while delivering exceptional service to our customers. If you thrive on problem-solving, collaboration, and making things happen, we'd love to hear from you.

How you create impact

• Coordinate and manage import sea freight shipments, ensuring timely and efficient execution from booking through final delivery.
• Prepare, process, and maintain accurate shipping and customs documentation.
• Monitor shipment progress, provide status updates, and maintain end-to-end visibility for customers and stakeholders.
• Liaise with customers, carriers, transport providers, customs brokers, and internal teams to ensure seamless operations. 
• Resolve shipment delays, exceptions, and operational issues while maintaining service excellence.
• Ensure compliance with customs requirements, international shipping regulations, and company procedures. 
• Analyse operational performance and customer KPIs, supporting continuous improvement initiatives.
• Drive system accuracy and process adherence through effective use of SeaLOG, BPA, and operational tools.

What we would like you to bring

• Experience in freight forwarding, ideally within Sea Logistics import operations. 
• Strong understanding of sea freight processes, shipping documentation, and customs procedures.
• Excellent organisational skills with the ability to manage multiple priorities and deadlines. 
• Strong analytical and problem-solving capabilities with great attention to detail.
• Confidence working with operational systems, Microsoft Office, and digital logistics tools.
• Excellent communication skills and the ability to build effective stakeholder relationships.
• A proactive, self-motivated approach and the ability to work independently in a fast-paced environment. 
• Customer-focused mindset with a commitment to service excellence and continuous improvement.

What's in it for you

At Kuehne+Nagel, you'll join a diverse and supportive team where your ideas, expertise, and ambition are valued. This role offers the opportunity to work with global customers, develop specialist sea freight knowledge, and build a rewarding career in one of the world's leading logistics companies.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.