## Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
## About this Role
We are seeking a capacity management specialist who will ensure a cost-conscious and optimised balance between business demand and data centre resources across Vodafone Group-managed local markets and internal IS departments. This role plays a key part in enabling efficient infrastructure utilisation, data-driven capacity planning, and continuous improvement of capacity management processes within complex, multinational environments.
## What you’ll do
* Administer, configure, troubleshoot, and optimise BMC TrueSight Capacity Optimizer (TSCO) and its related ETL components.
* Design, develop, and deploy automation solutions, including bash and shell scripts, to enhance tool functionality and operational efficiency.
* Download, test, and implement tool upgrades and patches using vendor-provided scripts.
* Produce and distribute capacity dashboards and reports covering CPU, memory, network, and storage utilisation trends.
* Develop workload-related capacity plans by analysing system metrics, application workloads, and business KPIs to identify correlations, trends, and predictive models.
* Provide capacity-related consultancy in collaboration with local markets, including assessments for major projects and shared estate environments.
* Support incident analysis by contributing technical insight, identifying root causes, and collaborating with relevant technical teams on remediation actions.
* Contribute to the continual improvement of capacity management processes, tools, and operational models in alignment with evolving data centre standards and architecture strategies.
## Who you are
* An experienced professional with a strong understanding of enterprise IT technologies, data centre standards, and capacity planning principles.
* Confident working with Windows, Unix/Linux, VMware, and additional virtualisation platforms such as Solaris or AIX.
* Skilled in BMC TrueSight Capacity Optimization, BMC Discovery, and Oracle Enterprise Manager.
* Knowledgeable in database technologies, with strong expertise in Oracle and exposure to other platforms such as MS SQL or Sybase.
* Experienced in cloud solutions, containers (including Kubernetes), non-relational databases such as InfluxDB, and modern storage and converged infrastructure technologies.
* Comfortable with statistics, data modelling, BI, SQL/PLSQL, Power BI reporting, and presenting complex insights clearly.
* A collaborative communicator with strong written and spoken English, able to influence and engage stakeholders at all levels.
* Familiar with ITIL practices, security and SOX regulations, and experienced in multicultural, matrix organisations.
## Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly...
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