Food Service Worker

Site: Brigham and Women's Faulkner Hospital, Inc.

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Job Summary

The Food Service Worker supports daily hospital food service operations by safely preparing, assembling, and delivering food to patients, visitors, and staff.

This role ensures high standards of customer service, sanitation, and food safety in a fast-paced environment.

This position does not provide direct patient care.

 

Qualifications

Key Responsibilities

• Assemble and serve food for patients, cafeteria, and retail customers
• Set up, stock, and maintain tray line and food service stations
• Deliver and retrieve patient meal trays as needed
• Maintain cleanliness and sanitation of kitchen areas, equipment, and supplies
• Follow HACCP food safety standards and department protocols
• Provide friendly, responsive customer service and resolve issues promptly
• Operate dish machines, trash compactors, and perform routine cleaning tasks
• Assist with food preparation for tray line and cafeteria operations
• Monitor inventory levels and report shortages or concerns
• Support department goals focused on efficiency and customer satisfaction
• Participate in meetings, trainings, and assigned sanitation projects
• Assist with training and cross-training of team members

 

Additional Job Details (if applicable)

Qualifications

• High School Diploma or equivalent preferred (experience may substitute)
• Previous food service experience preferred
• Ability to read and communicate in English (role dependent)
• Strong multitasking and teamwork skills in a fast-paced environment
• Ability to push carts and handle food service equipment safely
• Positive attitude and commitment to service excellence (I CARE standards)

11:15am-7:45pm Thursday and Friday with Every Other Weekend

Minimum Starting Payrate:

$18.10

 

Remote Type

Onsite

 

Work Location

1153 Centre Street

 

Scheduled Weekly Hours

16

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

Pay Range

$18.10 - $24.36/Hourly

 

Grade

SF1100

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

 

EEO Statement:

2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.