Marketing Coordinator - Grand Wailea, A Waldorf Astoria Resort
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Marketing Coordinator to join the team!
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
Want to learn more? Hotel Website, Facebook, Instagram, YouTube
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Marketing Coordinator, you’re not just supporting department initiatives and office management – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
HOTEL TOUCHPOINTS:
Coordinate with Internal Teams, Creative Agency and Vendors to Update & Produce all on-property touchpoints. Areas include:
Front Desk Collateral (Activity Calendars, Handout Maps, Key Card Inserts, etc)
Concierge Collateral
In Room Cards
Check Stuffers
Coasters
Posters & Frames
Digital Signage
Elevator Signage
Tablet Updates
Hilton App content updates
Guest Room TVs
Conduct Quarterly Audits to ensure all materials are up to date, and items are in stock
MARKETING/CREATIVE ASSET MANAGEMENT:
Coordinate with Internal Teams + Creative Agency to Update, Produce & Traffic all Marketing Assets, including Templates, One Sheets/Brochures, Promotional Materials, and Signage as Needed
Resort: Email Signatures (Quarterly), Room Specific Assets (Napua, Ho’olei, Wellness Rooms)
Membership
Spa Marketing
F&B Marketing
Retail
PR
Oversee Digideck Presentation Platform:
Manage and Update all brand content video/image assets
Serve as System Administrator for the platform
Manage QR Code System / Create QR Codes as Needed
Manage Asset Libraries
Canto Image Library
Canva Templates (Menus, Promotional Flyers, etc)
Sales Asset Library
Library of all Creative assets: Logos, Fonts, Brand Standards, Ad & Promotional assets
Library of collateral samples for reference
DIGITAL MARKETING & WEBSITES
Assist Senior Marketing Manager with Email Creation for Hilton and Property level deployments
Update hotel website copy and images as needed
PHOTOGRAPHY & VIDEOGRAPHY:
Photo Shoots:
Assist Sr. Marketing Manager with creating Shoot Decks
Assist on all photo shoots (prop setup, etc.)
Manage Checklist of all requested new assets/shotlists
Sales
PR + Social Media
Hilton Requests
Etc.
Audit & Update photography for all marketing vehicles:
Brand & Vanity Websites
Hilton Database
Third party sites/listings
OTAs (Expedia & Booking)
Cvent
MEDIA & INFLUENCER VISITS: Assist Sr. Marketing Manager with Itinerary creation and distribution
SIGNAGE: Assist Senior Marketing Manager for property signage updates/new signage requests as needed
SPECIAL PROJECTS: Manage special projects as needed, such as:
ETip/Housekeeping Gratuity System
Amenities Site - Finalize site, create marketing/promotional plan and manage updates
Corporate Gifting Deck
ADMIN SUPPORT: Support marketing team & oversee:
Purchase orders
Invoice Coordination
Expense reports
Receiving of items & distribution
Ongoing audits of collateral and touchpoints
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.