At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Leads the planning, design, development, and implementation of assigned client onboarding and service initiatives, including both business and technology-related projects. Partners with internal and external stakeholders to ensure projects are executed successfully, delivered on time, and aligned with customer needs and business objectives. Serves as a primary point of contact for clients throughout the implementation lifecycle and ongoing servicing relationship, providing guidance, resolving issues, and ensuring a high-quality customer experience. Coordinates cross-functional resources, manages project risks and dependencies, facilitates user training and adoption, and evaluates project outcomes to drive continuous improvement. Provides leadership and direction to project teams, fostering collaboration, accountability, and strong overall team performance while supporting long-term client satisfaction and relationship growth.
Essential Functions
- Manage and coordinate the end-to-end onboarding of International Treasury Management solutions, including Swift connectivity, Foreign Currency Accounts, and Canadian Treasury Services delivering a seamless, efficient, and client-focused experience from kickoff through successful completion.
- Act as the primary client contact for ongoing servicing of Canadian Treasury Management customers, delivering proactive support, guidance, issue resolution, and a seamless client experience.
- Utilize strong project management practices to coordinate cross-functional teams, maintain project timelines, proactively manage risks, and ensure all stakeholder questions and requirements are addressed promptly.
- Proactively identify potential challenges, service gaps, and implementation risks; develop and execute solutions that enhance client satisfaction, minimize disruption, and support long-term relationship growth.
- Develop and maintain deep knowledge of treasury management products, implementation processes, and assigned service areas through ongoing client engagement, comprehensive documentation, and consistent adherence to departmental procedures and best practices.
Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Three to five years of experience in project management activities
Preferred Skills/Experience
- Thorough knowledge of assigned business line or functional area including Swift connectivity, Foreign Currency Accounts, and Canadian Treasury Services
- Demonstrated management and leadership skills
- Strong organizational and analytical skills
- Advanced knowledge of project management
- Ability to identify and resolve exceptions and to analyze data
- Excellent verbal and written communication skills
Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $75,820.00 - $89,200.00U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.