Specialist - S&M - Digital Marketing 4A

Specialist - S&M - Digital Marketing

Ready to turn bold ideas into real-world impact?
 At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 
 
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Collaborate with cross‑functional teams (Imaging, Product Content, Marketing, Sales, eCommerce) to ensure smooth processes and raise awareness; participate in daily meetings and project planning.  

 

• Prioritize and execute digital asset requests based on business and customer needs; identify and recommend reuse opportunities.  

 

• Validate assets and images against established guidelines; collect accurate metadata.  

 

• Upload and link digital assets and images in the corporate system of record; assist with reporting metrics (daily, monthly, tiers).  

 

• Adhere to QA processes and provide insight on processes. Active participation in training and self-training from new technologies and tools updates. 

 

• Create and maintain process documentation; lead onboarding/training, provide coaching, support continuous improvement initiatives, and assist with management‑assigned administrative tasks.  

 

• Ensures adherence to internal and client policies, guidelines, and procedures as required for the effectiveness and quality of the services provided. 

 

• Other task as assigned by team leader in relation to product content service offering.  

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Marketing, Bachelors - Sales, Masters - Marketing

Certifications

Certified Digital Marketing Professional - Digital Marketing InstituteDigital Marketing Institute, Google Ads Search Certification - GoogleGoogle, HubSpot Content Marketing Certification - HubSpot AcademyHubSpot Academy

Required Skills

Business-To-Business (B2B) Sales, Content Management, Database Server, Data Consulting, Digital Marketing Analytics, Sales, Salesforce (Software), Sales Force Effectiveness, Social Media, Structured Query Language (SQL)

Language

English (Required)

Language Proficiency -

Intermediate - B1

Additional Job Location -

Job Type

Regular

Master Skill List -

S&M - Digital Marketing

Remote Type -

Hybrid

Work Shift -

Day Job (Costa Rica)

Why join Genpact?
•    Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•    Make an impact – Help global enterprises solve business challenges that matter 
•    Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
Let’s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.