Performance Instructor

Your Impact

The BDC Performance Instructor (PI) is primarily responsible for directing, training, and qualifying Operations associates in the Bulk Distribution Center (BDC). The Performance Instructor is an experienced associate who assists the Operations Coach in coordinating functional duties for the Operations associates. The Performance Instructor must be able to train and build a culture of safety among associates to achieve a safe working environment. The Performance Instructor also trains associates within operations on new equipment and new tasks to enable successful cross-functional rotation. The Performance Instructor also supports associates in resolving minor issues with the warehouse management system, while also performing associate level operational tasks (as needed) to achieve performance targets.

What You Will Do

• Ensures all associates understand and execute safe practices in accordance with corporate and facility standards
• Monitors staffing needs and (in conjunction with the Operations Coach) adjusts work to be accomplished according to available resources and skill sets
• Responsible for all aspects of associate training including new hire and cross-functional training to ensure associates understand and can demonstrate a knowledge of basic safety and functional skills for a particular task (e.g., picking, loading, receiving)
• Trains associates on the use of the Laser Radio Terminal (LRT) and its functions as well as the vehicle mounted terminal (as applicable)
• Observes associate “Demonstration of Skills” on equipment; certifies associates on equipment when ready
• Observes underperforming associates and delivers feedback on adherence to best methods and ways that the associate can improve performance of a particular task
• Performs daily tasks of an BDC associate (as training allows) including tasks that support successful receiving (and putting away), picking (order-fill), and shipping product in the BDC

Minimum Qualifications

• Experience training others
• Experience operating power equipment (e.g., forklift, yard truck)

Preferred Skills/Education

• High school diploma or GED General Studies
• Leadership experience with or without direct report responsibility
• Experience in distribution center operations or previous warehouse experience
• Experience troubleshooting warehouse management system issues
• Experience performing detail-oriented tasks in a fast-paced working environment
• Certified as industrial powered equipment trainer

About Lowe's

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com

Pay Range: $21.70 - $26.40 per hour

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)

• Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.
• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe's Associate Discount and broad discount platform
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.  

 

 

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.