Senior Sales Learning Program Manager

As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond Master's Degree or equivalent AND 3+ years experience in learning and development, relevant customer or partner facing roles, business development, field or sales, customer success, industry, program/project management, or corporate education OR Bachelor's degree or equivalent AND 5+ years experience in learning and development, relevant customer or partner facing roles, business development, field or sales, customer success, industry, program/project management, or corporate education OR equivalent experience. Vocational qualification or higher education degree (e.g., bachelor's degree) AND 5+ years experience in learning and development, relevant customer or partner facing roles, business development, field or sales, HR, customer success, industry, program/project management, or corporate education OR equivalent experience. Customer or Partner facing manager role experience. Program Management experience. Content Design and development experience. Lead cross-team and organizational virtual teams to deliver program and project initiatives for MCAPS Academy organization that deliver business value. Collaborate with business partners in the MCAPS organization by aligning on business and learning needs to inform skilling needs for field roles Collaborate with Global Skilling Strategic Skilling Managers to analyze new and existing skilling needs and business requirements, skilling plans, and project initiatives Develop and maintain communications and relationships across your business partners and internal MCAPS teams Design and develop engaging learning content by applying proven instructional design principles, ensuring materials are learner-centric, interactive, and aligned to business objectives Drive innovation and experimentation into programs to drive high levels of engagement and efficacy with our learners Be data-driven, monitoring and tracking adoption and reach of program portfolio and initiatives and drive continuous improvement based on feedback and data-driven analysis. Be AI forward, accelerating AI and Copilot usage by prioritizing hands-on learning, experimentation, and deployment of meaningful AI/Agent solutions. Embrace uncertainty, take risks, and learn quickly from mistakes while looking to achieve more through technology and innovation. Other: Embody our culture and values