Rooms Administrative Assistant

Property Description

Eden Roc Miami Beach, an iconic oceanfront resort nestled in the heart of Miami Beach, Florida, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a legendary property that offers luxury, style, and unparalleled service. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement. Our resort boasts breathtaking ocean views, lavish amenities, and a vibrant atmosphere, creating an exciting and dynamic work environment. As a member of the Eden Roc Miami Beach team, you'll have the chance to provide exceptional service to our esteemed guests, work in a collaborative and inclusive team, and be a part of a renowned hospitality brand. Join us in creating unforgettable experiences for our guests and become a valued member of our team at Eden Roc Miami Beach!

 

Overview

Are you a hospitality enthusiast ready to embark on an exciting journey in the world of guest services? Join our team as a Front Desk Intern and gain hands-on experience in a fast-paced and vibrant environment. As the first point of contact for our valued guests, you will have the opportunity to showcase your high energy, enthusiasm, and exceptional customer service skills. From providing warm welcomes to assisting with guest inquiries, you will play a vital role in creating memorable experiences. With guidance from our experienced team, you will learn the ins and outs of front desk operations, reservation management, and guest satisfaction. If you have a passion for hospitality, a positive attitude, and a desire to learn and grow, this internship is the perfect stepping stone for your career.

 

Responsibilities:

• Greet and welcome guests with a friendly and professional demeanor.
• Assist guests with check-in and check-out procedures.
• Handle guest inquiries and provide accurate information about the hotel's facilities, services, and local attractions.
• Ensure guest satisfaction by promptly addressing concerns or requests.
• Assist in managing reservations and updating guest profiles.
• Collaborate with other departments to ensure seamless guest experiences.
• Maintain cleanliness and organization at the front desk area.
• Continuously learn and develop skills under the guidance of experienced team members.

Join our team of hospitality professionals as a Front Desk Intern and gain invaluable industry experience while honing your customer service skills. Apply now to kickstart your hospitality career and be a part of creating unforgettable moments for our valued guests. Together, we will create exceptional experiences and leave a lasting impression on those we serve!

Qualifications

• Enrolled in a hospitality management or related program.
• Strong communication and interpersonal skills.
• Customer-oriented with a positive and friendly attitude.
• Ability to multitask and work effectively in a fast-paced environment.
• Attention to detail and a high level of professionalism.
• Proficiency in Microsoft Office Suite and hotel reservation software is a plus.
• Flexibility to work weekends and holidays.
• Eligibility for internship program based on university or college requirements.

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.